Quinta do Lago hotel

Success Stories

Quinta do Lago

Success story

Quinta do Lago

Quinta do Lago is a place unlike any other. With sublime restaurants, a premier sports hub, boutique hotel and a golden sandy beach, surrounded by three award winning golf courses in the heart of Portugal’s southern coast.

Quinta do Lago

The brief

Quinta do Lago offers an exclusive 24-hour concierge service for their residents - Clube da Quinta. Alliants tailored our Alliants Experience Platform to help Quinta do Lago:

  • Digitise elements of the concierge service to reduce physical touchpoints and increase response times to requests from residents;
  • Create contextual one-to-one relationships via messaging;
  • And help leverage data to make faster decisions and develop growth strategies for the other business units.

Our solution

For phase one of the project, Alliants created QR codes to direct residents/guests to specific website pages to enable them to:

  • Make a reservation at one of Quinta do Lago high-quality restaurants.
  • Automatically direct the guest to either an English or Portuguese version of the website based on the browser language the resident/guests' mobile device is set to.

The landing page also gives residents an option of chatting with the Quinta do Lago team through a choice of messaging channels i.e. WhatsApp, Messenger.

Our solution

For phase one of the project, Alliants created QR codes to direct residents/guests to specific website pages to enable them to:

  • Make a reservation at one of Quinta do Lago high-quality restaurants.
  • Automatically direct the guest to either an English or Portuguese version of the website based on the browser language the resident/guests' mobile device is set to.

The landing page also gives residents an option of chatting with the Quinta do Lago team through a choice of messaging channels i.e. WhatsApp, Messenger.

Our results

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Our results

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OPTIMISE BUSINESS PROFITABILITY

Our Success Stories

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