Job Title: Application Support

Location: Southampton SO31 7ZN

Including 25 days holiday, flexible working, annual training budget, up-to 10% performance bonus per year, free parking, breakfast and afternoon drinks (optional) on Friday.

About Us

If you’re interested in joining an innovative software company based on the River Hamble, working as part of a support team who assists clients with their web applications - this will be for you.

Role

• Primary responsibility is user support and customer service. Being present and available to clients requiring assistance.
• Field incoming requests to the Service Desk via multiple channels to ensure courteous, timely and effective resolution of end-user issues.
• Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.
• Assuring the performance and availability of all systems and applications for all clients.
• Support product application releases
• Take ownership and responsibility of an issue from start through to a successful resolution.
• Prioritise and schedule problems. Escalate problem (when required) to the appropriate individual/team.
• Learn fundamental operations of Alliants’ software products. Become familiar with each client and their respective applications.

Essential

• Troubleshooting and performing break-fix tasks on all systems as needed.
• Organised with good written and oral communications
• Experience in client or consumer-facing role
• IT background and interest

Desirable

• Experience providing IT and Help Desk support
• AWS experience with basic maintenance tasks

Interested or you would like to learn more? Please email lewis.farley@alliants.com.

We have a fast-moving internal recruitment team here who will reply as soon as possible.

Job Title: Software Engineer

Location: Southampton SO31 7ZN.

Including 25 days holiday, flexible working, annual training budget, up-to 10% performance bonus per year, free parking, breakfast and afternoon beer (or wine) on Friday.

Role

• To develop and deliver product and projects to global luxury brands and other clients
• Working with the development team and delivery leads to design, implement & deploy products
• Will have the potential to be working with multiple languages depending on client requirements.
• Will be working with machine learning to help continuously improve the experience for clients


Essential

• Demonstrable commercial experience of developing and delivering modern web applications and APIs
• Robust development practices including source control, unit testing and CI/CD
• Understanding of database architecture and good design practices, eg indexes
• Ability to quickly prototype products to help prove their validity


Desirable

• Experience with NodeJS and lambda
• Exposure to machine learning
• Experience with AWS environments - eg S3/Lambda/EC2/Cloudfront/Cloudformation/ECS
• Understanding of docker or other containerised environment. Bonus points if kubernetes
• Comfortable talking directly to customers
• Linux bash or other script writing experience


Interested or you would like to learn more? Please email lewis.farley@alliants.com.

We have a fast-moving internal recruitment team here who will reply as soon as possible.

Job Title: Front End Developer

Location: Southampton SO31 7ZN.

Including 25 days holiday, flexible working, annual training budget, up-to 10% performance bonus per year, free parking, breakfast and afternoon beer (or wine) on Friday.

Role

• To develop and deliver product and projects to global luxury brands and other clients
• Working with the development team and delivery leads to design, implement, test & deploy web applications/SAAS products


Essential

• React
• Demonstrable commercial experience of developing and delivering modern web applications
• Robust development practices including source control, unit testing and CI/CD
• Understanding of database architecture


Desirable

• GraphQL, TypeScript, AngularJS, jQuery
• Understanding of Functional Programming in JavaScript
• Experience with deployment to AWS environments
• Understanding and experience of Test Driven Development
• Comfortable working with and managing clients and customers


Interested or you would like to learn more? Please email lewis.farley@alliants.com.

We have a fast-moving internal recruitment team here who will reply as soon as possible.

Job Title: Full Stack Developer

Location: Southampton SO31 7ZN.

Including 25 days holiday, flexible working, annual training budget, up-to 10% performance bonus per year, free parking, breakfast and afternoon beer (or wine) on Friday.

Role

• To develop and deliver product and projects to global luxury brands and other clients
• Working with the development team and product managers to design, implement, test & deploy web applications/SAAS products


Essential

• Demonstrable commercial experience of developing and delivering modern web applications
• Robust development practices including source control, unit testing and CI/CD
• Understanding of database architecture


Desirable

• NodeJS, Ruby on Rails (ROR) or Go
• GraphQL, TypeScript, JavaScript, React, HTML5, CSS3, AngularJS, jQuery
• Experience with deployment to AWS environments
• Understanding and experience of Test Driven Development
• Comfortable working with and managing clients and customers


Interested or you would like to learn more? Please email lewis.farley@alliants.com

We have a fast-moving internal recruitment team here who will reply as soon as possible.

Job Title: Ruby Developer

Location: Southampton SO31 7ZN

Including 25 days holiday, flexible working, annual training budget, up-to 10% performance bonus per year, free parking, breakfast and afternoon beer (or wine) on Friday.

Role

• To develop and deliver product and projects to global luxury brands and other clients
• Working with the development team and delivery leads to design, implement, test & deploy web applications / SaaS products


Essential

• Ruby on Rails
• Demonstrable commercial experience of developing and delivering modern web applications
• Robust development practices including source control, unit testing and CI/CD.
• Understanding of database architecture


Desirable

• Understanding and experience of Test Driven Development
• Experience with deployment to AWS environments
• Comfortable working with and managing clients and customers


Interested or you would like to learn more? Please email lewis.farley@alliants.com

We have a fast-moving internal recruitment team here who will reply as soon as possible.