Alliants Elevate guest experiences and boost revenue with the Premier AI platform for hotels.

It depends on your properties and systems, so we agree the plan and dates with you before you sign. Onboarding covers your property management system connection, guest channels, departments and opening hours, plus training for your team.

Setup includes virtual training for your team. Built-in lessons walk new colleagues through each task inside the staff app, and in-app support chat is always one click away. Staff use Alliants in any modern browser, with nothing to install.

Per room per month for the bundle you choose, with a one-off setup per property, and messaging and key usage included up to a fair usage level. Talk to our team for a quote based on your rooms and properties.

Book a demo. We will show you the platform running in a hotel like yours and talk through how it would fit your properties, systems and goals.

No. Guests reach you on the channels they already use, such as WhatsApp, text message, email and web chat, and your guest web app opens from a link in any browser. If you have your own app, Alliants can power that too.

Then they go to the front desk. Digital check-in, keys and messaging are there for guests who want them, and they free up your team for the guests who want a conversation. Every guest keeps the welcome you are known for.

Yours. Your colours, logos, fonts and web address appear on every guest screen and message, so guests stay inside your brand from the first message to check-out.

Yes. Guests write in their own language and your team replies in theirs, with every message translated both ways, so no guest is ever lost in translation.

No. Alliants is built to give your team more time for the moments that need a person. Routine questions, routing and admin are handled in the background, and anything that needs care or judgement goes straight to the right colleague.

You decide, channel by channel. AI can be off, suggest replies for your team to approve, or reply on its own once Alliants switches that on for your brand. It answers from your own knowledge and policies, and you choose the topics that always go to a person.

Guests are always told when they are talking to AI. It verifies a guest before sharing any booking details, asks for confirmation before changing anything, and every reply is checked before it goes out. When it cannot help, it hands over to your team with a summary.

Alliants has been building guest experience technology for hotels since 2009. Our platform is built by hoteliers, for hoteliers, with one purpose: to use technology to make human hospitality stronger, never to replace it.

One platform for the whole digital guest journey, from first message to check-out. Messaging, AI, concierge, online check-in, digital keys, payments, guest campaigns and reporting all share one profile for every guest, so every team works from the same picture.

No. Most hotels start with a bundle built around one goal, such as guest messaging, a smoother arrival or digital keys, and add more as they grow. Modules are switched on per brand and per property, so each hotel runs exactly what it needs.

Alliants connects to leading property management systems, including Oracle OPERA Cloud, Mews, Apaleo, Shiji, HotelKey and Infor, and writes changes back to them. Digital keys work with Salto, dormakaba and Assa Abloy locks, and payments run through your own merchant account with providers such as Adyen, Stripe and PayOne. We confirm your exact systems before you commit.

Yes. The platform is organised by brand, property and department. Head office sets standards once and each property adapts what it needs, group administrators move between brands without separate logins, and reporting covers your whole portfolio.

Yes. Alliants is ISO 27001 certified, and security is built into the platform, from how staff sign in to how guest data is stored and erased. Data is encrypted in transit, each brand has its own dedicated database, and access is role-based, scoped to your brand, property or department.

On Amazon Web Services, in one regional deployment for your brand: Europe, the United States or Asia Pacific. Your guest data sits in its own dedicated database and is never matched or shared with another brand.

Guests enter card details in your payment provider's secure hosted form, following the PCI SAQ A model, and cards are held by a PCI DSS Level 1 provider. Card numbers never pass through Alliants servers, and your team never has to write one down or key one in.

With your own single sign-on, so access follows the groups in your staff directory, or with passkeys and passwords that meet your brand's rules. Multi-factor authentication can be required for your brand, and access is removed the moment a colleague is deactivated.

Consent is held per guest and per channel, and checked before any message is sent. When a guest asks to be erased, their data is cleared across every related record, and we keep a record of what was removed without holding any of their details.