Transform your guest experience.

The only platform combining messaging with concierge and powerful automation, to deliver exceptional contactless customer experiences.

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The alliants way

Delivering the extraordinary

Alliants believe in delivering exceptional customer experiences. Our consultancy services and products have helped some of the world's most respected travel and retail brands become data driven businesses.

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10

Years of delivering

Transformational guest experience

200+

Hotels that trust us

Boutique & luxury global brands

103+

Language translations

Improve staff efficiency

11%

Net Promoter Score

Increased guest satisfaction

94%

Increase ancillary revenue

Guest centric, not room centric

46

Countries

Delivering extraordinary experiences

WE believe in guest centric approach

Build lasting guest relationships before, during and after their stay with Alliants Experience Platform

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences.

More about Experience platform
Delivering expectations

Take a journey with us

THE TOOL OF THE FUTURE

A must-have for a modern hotelier

Simple

Intuitive and easy to use. Remote training, 24/7 support & online resource centre available.

Seamless

Contactless omni-channel, multi-guest communication. Any device, anywhere.

Secure

Sensitive data such as credit card data, PII or ID images are automatically removed.

Scalable

From a single property to regional, brand & global level, our cloud-based platform is fully scalable.

"Alliants are intuitive and understand the guest thought process, therefore are able to anticipate what's next. Their company ethos would be best described as that of being perfectionists, always striving to improve their platforms."

Brad Mumford

Four Seasons Hotel at The Surf Club, Surfside, Florida

"Connection with all major messaging platforms WhatsApp, WeChat, FB Messenger, Branded Hotel Apps, Google messages. Aggregated view of a customer conversation. 2-way multilingual translation. Security conscious: credit card image / passport scanning and deletion."

Luis Segredo

CEO

HAPI (Data Travel, LLC)

"Easy use, instant connection with the guests. Eliminates phone calls and makes communication much faster."

Sz Olah

Jumierah Dubai

"Alliants helps customers with some of the current messaging challenges found in the industry. From clustered messaging, allowing centralised messaging or property based messaging for many properties/brands in one view, to tying in concierge requests, Alliants truly helps build out the digital guest experience for their current customer base."

John Figliolini

VP of Business Development

HAPI (Data Travel, LLC)

"(...) Messaging has fitted seamlessly into our operation. Launching it was quick and easy, well supported by Dominic and the team. It is now an integral part of our operation and we would highly recommend other hotels to use this."

Callum Newton

Grosvenor House Suites Jumeirah Living