The only platform combining messaging with concierge and powerful automation, to deliver exceptional contactless guest experiences.
Book a demoOur softwareAlliants believe in delivering exceptional customer experiences. Our consultancy services and products have helped some of the world's most respected travel and retail brands become data driven businesses.
Contact usYears of delivering
Transformational guest experience
Hotels that trust us
Boutique & luxury global brands
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Improve staff efficiency
Net Promoter Score
Increased guest satisfaction
Increase ancillary revenue
Guest centric, not room centric
Countries
Delivering extraordinary experiences
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional guest experiences.
about our Guest Experience platform
Digital arrival including expected arrival times and contactless mobile check in.
Digital check in
Allow guests to access their room using their smartphone. Digital room keys, shareable across the party.
Digital room keys
Message in the app or channel of your guest's choice. Easily share conversations around your organisation and departments.
Guest messaging
Digitisation of the itinerary, enabling guests to collaborate and share virtually.
More about digital itinerary
Intelligent room servicing and scheduling. Provide personalised rich experience recommendations.
Track customer requests
Streamline deliveries/collections in your property with package scanning.
Improve staff efficiency and communicate anytime - no more queuing at the desk.
Automation and AI
Access guest requests from any device and gain immediate freedom from the desk.
Vendor management
Data insights can help to maximise your guests’ expenditure and drive real increases in customer satisfaction.
More about data insights
Simple
Intuitive and easy to use. Remote training, 24/7 support & online resource centre available.
Seamless
Contactless omni-channel, multi-guest communication. Any device, anywhere.
Secure
Sensitive data such as credit card data, PII or ID images are automatically removed.
Scalable
From a single property to regional, brand & global level, our cloud-based platform is fully scalable.
Great platform that integrates multiple systems, and is very user friendly. Able to engage with guests easily and keeps everything clear and concise - guests really appreciate the almost immediate response time - Great support from the Alliants team whenever required - Lots of future opportunity to further enhance the guest experience with things like Mobile Key, and chat options including WeChat.
Automate the ordinary. Deliver the extraordinary.
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© 2022 Alliants Ltd. All rights reserved. Registered Address: Fryern House, 125 Winchester Road, Chandlers Ford, Hampshire, SO53 2DR, United Kingdom. Company Registration Number (UK): 06868886. VAT Number (UK): 973844770. Registered in England and Wales.
