
Whats the problem?
Many hotels rushed into AI, replacing staff with bots that couldn’t handle nuanced conversations. Guests got wrong answers, like free late checkouts against policy. Instead of helping teams thrive, these tools created confusion and inconsistency. The real challenge? Making AI work for humans, not replacing them.
How does Allin help?
Allin helps hotel teams reply faster, stay consistent, and improve guest satisfaction without losing the personal touch.
Improving Engagement: Allin can intelligently draft suggested responses for your teams based on data from your brand language, vendors, and offerings that can be edited before sending the message.
Improving Profitability: With the time saved from Allin’s suggested responses and deep contextual guest understanding, staff can do more with less.
Respond Faster: Set parameters around Allin to automatically respond to low-level questions like hours of operation, so staff are not bogged down with small requests.
Your Brand: Keep every response on-brand and accurate, so guests experience consistency, care, and confidence throughout their entire stay.

An AI sidekick for everyone.
Some feature highlights of Allin
Sentiment Analysis
Track how guests feel in real time using AI-powered sentiment analysis. Spot issues before checkout. No need to wait on surveys.
Low-Lift Maintenance
With Allin, we automatically grab information from your website and can upload further information to our custom RAG model.

Suggested Responses
Write replies faster without starting from scratch. Allin proposes well-phrased responses that staff can quickly review and tailor, reducing reply time and improving consistency.

Chatbot Where Needed
Allin steps in as a chatbot for simple, high-volume queries, like check-in times or directions, so your team can handle what really matters.
Have what you need already?

Customers Trust Us
Our team of experienced professionals delivers tailored solutions using a contextual understanding of industry needs, data-driven insights, and by forging deep partnership with customers. From initial consultation to ongoing support, we partner with our clients every step of the way to support their success.
Built by Hoteliers, for Hotels:
We understand your world because we’ve lived it. While others build tools, we've built a platform, grounded in decades of hospitality operational experience.
Designed at the onset to be under one platform:
Unlike competitors with isolated tools or poor integrations, Alliants provides a fully integrated platform for the entire guest journey.
Technology That Elevates People, Not Replaces Them: Our tech enhances human interaction rather than eliminating it. We believe tech should give your staff superpowers, not sideline them.
Why did we build it?
“AI should be a sidekick to staff, not bench them. We designed Allin to give your teams the tools to work smarter, while keeping the heart of hospitality human."

Explore Our Platform
Seamless. Personal. Powerful.
Centred around the industry's most intuitive and unified profiles for every person who walks through your doors, the Alliants Experience Platform is the trusted set of technologies that help our customers strengthen their ability to defragment their customer engagement, operate more efficiently, and increase net operating income.
Frequently Asked Questions
Allin is a generative AI assistant purpose-built for hospitality that helps hotel teams handle guest messaging faster and more accurately. Unlike generic chatbots, Allin understands hotel operations, learns your property-specific details, and provides staff with context-aware suggested replies. This means quicker response times, fewer mistakes, and more consistently branded guest experiences, especially valuable during high occupancy or when teams are lean.
Allin delivers personalised, brand-aligned replies by referencing guest profiles, stay data, and your specific brand tone. Whether it’s answering a simple question or drafting context-rich replies, it keeps interactions accurate and on-brand. This improvement can lead to 60% rapid improvement in response times for guest messages. This consistency strengthens guest trust, drives higher satisfaction scores, and supports long-term brand loyalty, key benefits for luxury hospitality brands aiming to stand out in a competitive market.
Yes, Allin is designed to work across multiple properties and integrates easily with the systems you already use. It can be used for enterprise-level engagement and property-specific operations, making it perfect for growing hotel collections. For IT and digital heads seeking scalable hospitality AI solutions with meaningful ROI, Allin is the smartest addition to your tech stack.
By handling common questions automatically and freeing staff to focus on upselling and service recovery, Allin directly supports revenue growth.
Allin is intuitive, mobile-friendly, and designed for fast staff adoption, no technical background needed. Built by hospitality experts who understand the pressures of hotel operations, it fits naturally into your team’s daily flow. With suggested replies and built-in local knowledge, Allin lets even new team members respond confidently and accurately from day one.