
Whats the problem?
Too many hotel teams are forced to work around rigid, off-the-shelf tech that doesn’t fit their operation. Legacy automations can’t pivot fast enough to support evolving workflows or guest expectations. The result? Service gaps, inconsistent experiences, and net operating income opportunities left on the table.
How does Automations help?
Automations allow your teams to craft flows that suit your hotel’s pace and rhythm, whether messaging a VIP guest or syncing internal tasks between departments, across the entire Alliants Experience Platform or even external systems.
Improving Integrations: Connect directly with 3rd party systems like CRM databases to build flows that move data and messages exactly when and where needed.
Saving Time: Automate guest communications, staff tasks, and internal workflows built into your team's operations to cut hours of manual work.
Improving Revenues: Trigger timely upsells and tailored offers through smart automation that drives revenue without extra manual effort.
Your Brand: With automation shaped to your unique brand needs, deliver consistently on-brand service moments every time, from booking to post-stay.

Smart flows means real results.
Some feature highlights of Automations and Flows
Flexibility to Your Uniqueness
Create custom workflows or modify templates to reflect the uniqueness of your hotel’s operational style.
Beyond The Platform
Connect with third-party systems like CRMs to build flows that match your guest experience tech stack from top to bottom.

Automate Admin Work
Send timed emails, texts, guest requests, internal alerts, booking confirmations, and more, all from one automation builder.

Low-Code Builder
System teams and hotel operators can shape and refine automation flows over time with minimal tech lift.
Have what you need already?

Customers Trust Us
Our team of experienced professionals delivers tailored solutions using a contextual understanding of industry needs, data-driven insights, and by forging deep partnership with customers. From initial consultation to ongoing support, we partner with our clients every step of the way to support their success.
Built by Hoteliers, for Hotels:
We understand your world because we’ve lived it. While others build tools, we've built a platform, grounded in decades of hospitality operational experience.
Designed at the onset to be under one platform:
Unlike competitors with isolated tools or poor integrations, Alliants provides a fully integrated platform for the entire guest journey.
Technology That Elevates People, Not Replaces Them: Our tech enhances human interaction rather than eliminating it. We believe tech should give your staff superpowers, not sideline them.
Why did we build it?
“We built Automations so every one of our customers can shape technology around their unique operation, not force their operation to fit the technology.”

Explore Our Platform
Seamless. Personal. Powerful.
Centred around the industry's most intuitive and unified profiles for every person who walks through your doors, the Alliants Experience Platform is the trusted set of technologies that help our customers strengthen their ability to defragment their customer engagement, operate more efficiently, and increase net operating income.
Frequently Asked Questions
Alliants Automations lets you create custom-built workflows across the entire guest journey, improving speed, accuracy, and consistency without adding staff workload. Whether that’s sending pre-arrival messages, assigning tasks like booking spa appointments for guests, or responding to in-stay messages, Automations handles the repetitive work so your team can focus on high-touch service. This improves staff satisfaction and guest experience in measurable ways.
By reducing manual tasks, minimising errors, and automatically triggering revenue-generating actions, Alliants Automations helps control labour costs and drive higher guest spending. Automating upsells, timely promotions, and personalised offers leads to stronger conversion rates, while operational efficiencies increase department-level performance, directly improving NOI across properties.
Yes. Designed with integration in mind, Alliants Automations works with leading CRM platforms, email marketing tools, PMS systems, and more. The low-code builder allows you to combine multiple events into one consistent flow, syncing guest data and automating actions between platforms without needing major IT investment.
Not at all. Automations provides a low-code builder made for hotel operations IT teams. While Alliants works with all customers initially in learning how to use the builder, and building out the core automations, the ultimate goal of Automations is to make it easier to adapt technology to suit your hotel’s operational uniqueness.
Alliants Automations ensures every message you want to automate, whether email, SMS, or WhatsApp, is sent at the right time with the right tone and brand voice. From confirmation emails to in-stay engagement and post-departure follow-ups, your messaging remains polished, personalized, and aligned with your identity, no matter who builds the workflow.’