
Whats the problem?
In today’s hybrid world of digital expectations and high-touch luxury, hotel guests don’t want to wait in line. They want options, speed, and personalisation. Yet too often, hotels deliver a frustrating contradiction: warm hospitality offered through cold, outdated systems.
How does Contactless help?
Our fully integrated Contactless Check-In and Check-Out solution helps you remove bottlenecks, reduce costs, and elevate every touchpoint of the contactless guest journey—from arrival through departure.
Improving Personalisation: By reducing wasted admin time, guest-facing teams have more time to build meaningful connections with guests.
Revenue Growth: Fast, easy check-in encourages upselling opportunities such as room upgrades or add-ons during the pre-arrival process, improving revenue per engagement.
Saving Time: Allowing guest to pre-register their check-in details means hotels can better allocate resources, reduce wait times and personalise guest arrival experiences.
Your Brand: A hassle-free check-in experience leaves guests with a positive impression of the property, promoting better word-of-mouth marketing, NPS scores, and reviews.

Skip the desk, not the welcome.
Some feature highlights of Contactless
Ultimate Flexibility
Guests can check in through a mobile app or a web browser.
Infinitely Integrated
Automatically assign rooms and notify guests when check-in is ready. See all integrations

Best-in-class security
We meet the highest global IT security standards. Trust is non-negotiable.

Put guests in control
Guests have complete visibility of folio charges and can settle them in real-time.
Have what you need already?

Customers Trust Us
Our team of experienced professionals delivers tailored solutions using a contextual understanding of industry needs, data-driven insights, and by forging deep partnership with customers. From initial consultation to ongoing support, we partner with our clients every step of the way to support their success.
Built by Hoteliers, for Hotels:
We understand your world because we’ve lived it. While others build tools, we've built a platform, grounded in decades of hospitality operational experience.
Designed at the onset to be under one platform:
Unlike competitors with isolated tools or poor integrations, Alliants provides a fully integrated platform for the entire guest journey.
Technology That Elevates People, Not Replaces Them: Our tech enhances human interaction rather than eliminating it. We believe tech should give your staff superpowers, not sideline them.
Why did we build it?
“We built Contactless to fix what frustrated us as travellers, making digital check-in effortless, intuitive, and truly guest-first.”

Explore Our Platform
Seamless. Personal. Powerful.
Centred around the industry's most intuitive and unified profiles for every person who walks through your doors, the Alliants Experience Platform is the trusted set of technologies that help our customers strengthen their ability to defragment their customer engagement, operate more efficiently, and increase net operating income.
Frequently Asked Questions
Hotel contactless check-in and check-out allows guests to bypass the front desk by using digital tools such as mobile apps or web browsers to complete registration information, ID verification, upload payment methods, and get digital key access. With Alliants’ fully integrated platform, guests can upload identification, securely provide payment, and receive a digital room key, all from their smartphone or device. This streamlined process enhances guest convenience, reduces staff workload, and improves operational efficiency.
When implemented strategically, contactless check-in solutions can drive revenue by enabling upselling opportunities, such as room upgrades or late check-out offers, during the digital check-in and check-out flow. Alliants’ platform removes the friction from these touchpoints while also enabling personalised offers that increase average revenue per guest. Faster check-in also translates to fewer bottlenecks and more bandwidth for staff to focus on high-value guest interactions.
Using a unified contactless platform like Alliants offers significant advantages over cobbled-together systems. With seamless integration across all critical systems in the contactless journey while flowing data and insights into unified guest profiles, hotels reduce points of failure and eliminate the need for patchwork solutions. This all-in-one setup ensures a smoother guest experience, reduces IT overhead, and offers better data visibility for staff and management teams.
Alliants prioritises exceeding industry-standard encryption and secure authentication protocols, such as ISO 27001 Certification, to protect all personal guest data, including identity documents, tokenised payment information, and room access credentials. Our platform is built with GDPR and PCI compliance in mind from the ground up, ensuring that guest information remains secure and private at every stage of their journey.
Guests increasingly expect fast, frictionless digital experiences from hotels, particularly at check-in and check-out. Contactless check-in helps deliver the kind of seamless modern stay that guests praise in reviews by reducing wait times, simplifying arrivals, and offering mobile-friendly options on the guest’s terms. Alliants helps hotels boost Net Promoter Scores (NPS) and satisfaction ratings by making first and last impressions truly frictionless.