What's the problem?
Outdated guest-facing tools and disconnected back-end systems make it difficult for hotels to meet modern travellers’ expectations while trying to improve operational efficiency and grow non-room revenue.
Request a demoHow does Alliants help?
Boost guest satisfaction and revenue with innovative tools that support your team, simplify service delivery, and connect every guest moment.
Support Teams Without Replacing Them: Alliants' AI and messaging tools are designed to assist, not sideline, your staff and helping them respond faster, stay consistent, and keep service deeply human.
Consistent Guest Engagement: With multilingual, omnichannel messaging, your team can speak with every guest in their language, on their preferred platform, building trust, repeat bookings, and driving higher NPS.
Upsell With Precision, Not Pressure: The Concierge and Guest App modules deliver personalized, timely offers, based on real-time guest data, to increase ancillary revenue without disrupting the journey.
Insight-Driven Improvements: From AI-powered replies to real-time sentiment analysis, the platform helps you spot trends and address pain points early, improving the stay experience and operational outcomes.
Feature Highlights
A quick look at some features within our recommended solutions
Omnichannel Messaging
Multichannel, real-time platform that centralizes guest chats across WhatsApp, SMS, WeChat, and more to reduce response time and improve satisfaction.
Your AI Sidekick
Allin, our AI engine, learns your service standards, hotel-specific policies, and bespoke offerings to assist staff with accurate replies that also reflect your brand voice.
Itineraries and Recommends Page
Leverage a custom Recommends content page alongside digital itineraries to offer relevant activities, dining, and services based on guest preferences to boost upsells without manual coordination.
Do Away With PMS Profiles
Most systems only know the primary guest on a PMS reservation. Alliants creates living profiles for every person who walks through your doors like spouses, locals, patrons, and additional guests that are all captured and extractable.
Explore Our Recommendations
One platform for the entire digital guest experience.
Core Platform
Messaging
Allin AI
Concierge
