Insight

February 25, 2022

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Can robots solve the hotel labour crisis?

Hotels are attempting to adjust to having fewer staff. Robots are fun, but not quite the answer. Modernising out-of-date operating systems is the first step towards achieving long-term labour-saving efficiencies.

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A 3d rendering of delivery robots working in hotel. (Chesky_W/Getty Images)

A 3d rendering of delivery robots working in hotel. (Chesky_W/Getty Images)