Kevin Edwards, managing director, PnK People, has joined guest experience company Alliants on the group’s consulting arm as it moves into its next phase of growth. The addition was one of a series in recent months, as the team expands, with Jamie Moore appointed as sales manager.
Edwards said: “Alliants and PnK People have shared goals and there is potential to create the industry-leading technology consulting organisation helping the hotel sector to offer guest experiences which drive revenue and loyalty and reminding the consumer what great service feels like. Our proposition now spans all stakeholders from hotel investors, asset managers and operators, which puts us in a unique position to enable our clients to leverage an opportunity to transform and align their objectives. “I am looking forward to working with the team as it expands at this critical time for the industry.”
Tristan Gadsby, CEO, Alliants, said: “People with Kevin’s talents are hard to come by and we’re thrilled to be working with him. The pandemic has given owners and brands the opportunity to look again at their operations and realise that through automation they can deliver extraordinary service with fewer resources, fuelling higher returns.”
Moore, who is joining the company with close to a decade of experience in the technology sector, added: “I am delighted to be joining Alliants. I spent several years working in hospitality technology and have always seen it as an industry with huge potential from a technology standpoint, and frankly, crying out for a company such as Alliants. “When I was first introduced to the business and learnt more about the direction it was headed, it was an exciting prospect. I was incredibly impressed with the products and the client base and the opportunity to work with the team, many of whom I've known through the industry for a number of years, was a huge attraction for me.”
Gadsby said: “The hospitality sector is extremely specialised and it is important that, when we introduce Alliants to new clients, they are meeting with someone who has that in-depth knowledge they need to answer their questions. Jamie’s experience makes him a key part of the team as we spread the word.”
Edwards and Moore join Alliants as the company celebrates 12 years in business, reaching across 15 time zones and 46 countries. The company is guest centric, not room centric and prides itself on being able to foster increases in ancillary revenue of 94%.
And the good news for Edwards and Moore? Alliants was named in 2021’s 10 Best Places to Work by Hotel Tech Report, from more than 200 of the top technology products around the world.