Develop customised experience flows for your customers with no coding. Trigger messages and actions based on events across your organisation.
For common queries and questions, let a chatbot take the strain. If you don't trust the responses, operate in 'whisper bot' mode where your staff review the messages before sending them.
Easily scan incoming packages for customers on the go. Reducing the time and effort taken with the increase in online shopping.
Enable connectivity to Enterprise SSO platforms over OpenID, SAML, etc. such as Azure Active Directory, enabling easier user provisioning and de-provisioning.
Connect your own systems or bring your own integration, allowing you to maximise use of the platform and keep all of your systems in sync.
Easily integrate with many key industry CRMs, PMS and Service Ticketing systems like Oracle Hospitality, Infor, Amadeus HotSOS, Knowcross and many more.
"Connection with all major messaging platforms WhatsApp, WeChat, FB Messenger, Branded Hotel Apps, Google messages. Aggregated view of a customer conversation. 2-way multilingual translation. Security conscious: credit card image / passport scanning and deletion."
"Alliants are intuitive and understand the guest thought process, therefore are able to anticipate what's next. Their company ethos would be best described as that of being perfectionists, always striving to improve their platforms."
"Easy use, instant connection with the guests. Eliminates phone calls and makes communication much faster."
"Alliants helps customers with some of the current messaging challenges found in the industry. From clustered messaging, allowing centralised messaging or property based messaging for many properties/brands in one view, to tying in concierge requests, Alliants truly helps build out the digital guest experience for their current customer base."
"(...) Messaging has fitted seamlessly into our operation. Launching it was quick and easy, well supported by Dominic and the team. It is now an integral part of our operation and we would highly recommend other hotels to use this."