Contactless personalised communication

Staff App

Connect in real time - any device, anywhere

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HOTEL GUEST MESSAGING SOFTWARE

Connect on the go

Gain immediate freedom from the desk with our staff app and provide an instant and seamless service to guests.

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CONNECT

Seamless Communication

Guests can message you in their app or channel of their choice. 2-way instant translation in over 103 languages.

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Staff App Key Features

iOS & Android

No matter what your preference of device is - iOS or Android, you can stay connected with your guests when away from the desk.

Guest Messaging

Enable colleagues to respond on the go with iOS and Android applications ensuring the team don't have to remain at the desk to provide a flawless service to guests.

Vendors Database

Enable the team to be able to look up vendors and vendor contacts directly from their device as well as being able to call them from the application making it easy to confirm guest requests when away from the desk.

Guest Request Status

Be able to pull up a guest's full itinerary and see the status of all of their requests, as well as being able to see all other guest requests at the same time.

Guest Profiles

See a guests profile where you need them, providing key information such as guest image, contact information and history, further enhancing guest recognition.

Package Scanning

Easily scan incoming packages for customers on the go. Reducing the time and effort taken with the increase in online shopping.

Integrations

Easy integration with your PMS

HAPI can easily connect with your PMS including Opera, Mews, Webrezpro, Infor, Logus, Epitome and many more.

So you can see all your guest data in one place.

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"Connection with all major messaging platforms WhatsApp, WeChat, FB Messenger, Branded Hotel Apps, Google messages. Aggregated view of a customer conversation. 2-way multilingual translation. Security conscious: credit card image / passport scanning and deletion."

Luis Segredo

CEO

HAPI (Data Travel, LLC)

"Alliants are intuitive and understand the guest thought process, therefore are able to anticipate what's next. Their company ethos would be best described as that of being perfectionists, always striving to improve their platforms."

Brad Mumford

Four Seasons Hotel at The Surf Club, Surfside, Florida

"Easy use, instant connection with the guests. Eliminates phone calls and makes communication much faster."

Sz Olah

Jumierah Dubai

"Alliants helps customers with some of the current messaging challenges found in the industry. From clustered messaging, allowing centralised messaging or property based messaging for many properties/brands in one view, to tying in concierge requests, Alliants truly helps build out the digital guest experience for their current customer base."

John Figliolini

VP of Business Development

HAPI (Data Travel, LLC)

"(...) Messaging has fitted seamlessly into our operation. Launching it was quick and easy, well supported by Dominic and the team. It is now an integral part of our operation and we would highly recommend other hotels to use this."

Callum Newton

Grosvenor House Suites Jumeirah Living