Our platform is cloud based and built for scale supporting regional, brand and global levels.
Online knowledge base, online learning management system, video training and in app guided tours are just some of the features to ensure your team understand how to best use the platform along with our dedicated support team who are there just in case.
All communications are encrypted via industry standard HTTPS/TLS (TLS 1.2 or higher) over public networks. This ensures that all traffic between you and Alliants is secure during transit. Service Data is encrypted at rest in AWS using AES-256 key encryption.
Automatically detect when images of credit cards, passports, IDs or credit card numbers are typed in by customers and users, the offending messages are then destroyed from the database to avoid retaining sensitive data.
You control your data and how long it is retained within the platform. Our architecture allows you several controls on the retention of independent item to provide you with the most flexibility while remaining secure.
Manage user permissions ensuring staff members can only access and change what they need to. Ensuring a seamless operation.
We have loved using Alliants at Lyle, as a new independently owned property Alliants has given us the ability to engage with guests throughout and after their stays in a way that wouldn't be possible without the platform. It has given us an opportunity to remain in constant contact with the guest on their terms and remain respectful of guests' time and communication preferences. It also helps our team remain on the same page about all guests without having to send constant emails back and forth! Alliants is awesome!