Contactless personalised communication

Guest App

Simple and intuitive guest app that facilitates a contactless experience

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HOTEL GUEST MESSAGING SOFTWARE

Guest App

Enabling the richest messaging experience within your own app at every stage of your guests journey from pre-arrival to post-stay.

Features include:

  • Contactless check in & check out
  • Online registration
  • Optional mobile key
  • Digital itinerary
  • Guest directory

And much more!

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CONNECT

Seamless Communication

  • Guests can message you in their app or channel of their choice. 2-way instant translation in over 103 languages.
  • Automatically create a real-time, interactive digital itinerary for guests. Send a schedule of reservations, activities, requests, and statuses.
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Guest App Key Features

Social sign in

Simplify and improve the guest experience by allowing guests to login with their Apple, Google, or Microsoft login etc

Mobile Check-in

Prior to arrival, send your guests a secure link to complete the check-in process on web or mobile app. All check-in requests are consolidated into one screen.

Mobile Key

Enable your guests to use their smartphone as a digital room key and experience a truly contactless check-in.

Mobile Check-out

Guests can seamlessly check-out following their stay without any need to visit the front desk. Guests can check their folio, billing information and confirm payment using their authorised card.

Messaging

Enabling the richest messaging experience within your own app so guests can receive carousels, links, files and much more.

Digital Itineraries

Provide guests a real time view of their requests and the status through rich digital itinerary, stay in control by deciding what is guest visible and what isn't. No need to spend labour delivering and re-delivering paper confirmations.

Integrations

Easy integration with your PMS

HAPI can easily connect with your PMS including Opera, Mews, Webrezpro, Infor, Logus, Epitome and many more.

So you can see all your guest data in one place.

Learn more

We have loved using Alliants at Lyle, as a new independently owned property Alliants has given us the ability to engage with guests throughout and after their stays in a way that wouldn't be possible without the platform. It has given us an opportunity to remain in constant contact with the guest on their terms and remain respectful of guests' time and communication preferences. It also helps our team remain on the same page about all guests without having to send constant emails back and forth! Alliants is awesome!

Taylor Phillips

Front Office Manager

Lyle Hotel - Lore Group