Contactless personalised communication

Guest App

Simple and intuitive guest app that facilitates a contactless experience

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HOTEL GUEST MESSAGING SOFTWARE

Guest App

Enabling the richest messaging experience within your own app at every stage of your guests journey from pre-arrival to post-stay.

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CONNECT

Seamless Communication

Guests can message you in their app or channel of their choice. 2-way instant translation in over 103 languages.

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Guest App Key Features

Mobile Keys

Allow guests to experience a truly contactless check in with digital keys as well as the ability to update and delete these easily. Enable guests to share their key if desired.

Digital Itineraries

Provide guests a real time view of their requests and the status through rich digital itinerary, stay in control by deciding what is guest visible and what isn't. No need to spend labour delivering and re-delivering paper confirmations.

Guest Messaging

Enabling the richest messaging experience within your own app so guests can receive carousels, links, files and much more.

Services and Experiences

Promote some of your preferred vendors and partners and the services they offer allowing guests to book direct or through your team.

Recommendations

Demonstrate in-depth knowledge of your local neighbourhood and highlight hidden gems by providing property generated content from within our platform.

Content Management

Multi-property modular CMS allowing you and your teams to quickly and easily make changes on the go.

Integrations

Easy integration with your PMS

HAPI can easily connect with your PMS including Opera, Mews, Webrezpro, Infor, Logus, Epitome and many more.

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"Connection with all major messaging platforms WhatsApp, WeChat, FB Messenger, Branded Hotel Apps, Google messages. Aggregated view of a customer conversation. 2-way multilingual translation. Security conscious: credit card image / passport scanning and deletion."

Luis Segredo

CEO

HAPI (Data Travel, LLC)

"Alliants are intuitive and understand the guest thought process, therefore are able to anticipate what's next. Their company ethos would be best described as that of being perfectionists, always striving to improve their platforms."

Brad Mumford

Four Seasons Hotel at The Surf Club, Surfside, Florida

"Easy use, instant connection with the guests. Eliminates phone calls and makes communication much faster."

Sz Olah

Jumierah Dubai

"Alliants helps customers with some of the current messaging challenges found in the industry. From clustered messaging, allowing centralised messaging or property based messaging for many properties/brands in one view, to tying in concierge requests, Alliants truly helps build out the digital guest experience for their current customer base."

John Figliolini

VP of Business Development

HAPI (Data Travel, LLC)

"(...) Messaging has fitted seamlessly into our operation. Launching it was quick and easy, well supported by Dominic and the team. It is now an integral part of our operation and we would highly recommend other hotels to use this."

Callum Newton

Grosvenor House Suites Jumeirah Living