Contactless personalised communication

Guest App

Simple and intuitive guest app that facilitates a contactless experience

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Guest App

Enabling the richest messaging experience within your own app at every stage of your guests journey from pre-arrival to post-stay.

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Seamless Communication

Guests can message you in their app or channel of their choice. 2-way instant translation in over 103 languages.

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Guest App Key Features

Social sign in

Simplify and improve the guest experience by allowing guests to login with their Apple, Google, or Microsoft login etc

Mobile Check-in

Prior to arrival, send your guests a secure link to complete the check-in process on web or mobile app. All check-in requests are consolidated into one screen.

Mobile Key

Enable your guests to use their smartphone as a digital room key and experience a truly contactless check-in.

Mobile Check-out

Guests can seamlessly check-out following their stay without any need to visit the front desk. Guests can check their folio, billing information and confirm payment using their authorised card.


Enabling the richest messaging experience within your own app so guests can receive carousels, links, files and much more.

Digital Itineraries

Provide guests a real time view of their requests and the status through rich digital itinerary, stay in control by deciding what is guest visible and what isn't. No need to spend labour delivering and re-delivering paper confirmations.


Easy integration with your PMS

HAPI can easily connect with your PMS including Opera, Mews, Webrezpro, Infor, Logus, Epitome and many more.

So you can see all your guest data in one place.

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"Alliants helps customers with some of the current messaging challenges found in the industry. From clustered messaging, allowing centralised messaging or property based messaging for many properties/brands in one view, to tying in concierge requests, Alliants truly helps build out the digital guest experience for their current customer base."

John Figliolini

VP of Business Development

HAPI (Data Travel, LLC)

"(...) Messaging has fitted seamlessly into our operation. Launching it was quick and easy, well supported by Dominic and the team. It is now an integral part of our operation and we would highly recommend other hotels to use this."

Callum Newton

Grosvenor House Suites Jumeirah Living

"Easy use, instant connection with the guests. Eliminates phone calls and makes communication much faster."

Sz Olah

Jumierah Dubai

"Alliants products are intuitive and user friendly. Where hotels need to automate, streamline, while still personalising guest communication, Alliants delivers. As a native Spanish speaker, their instant translation messaging feature is fantastic."

Christian Arias

Director of Partner Relationships

HAPI (Data Travel, LLC)

"Easy to use and we have quick access to technical support when needed (...)"

Vikas Wadhwani

Jumeirah Lowndes Hotel