Contactless personalised communication

Guest App

Simple and intuitive guest app that facilitates a contactless experience

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HOTEL GUEST MESSAGING SOFTWARE

Guest App

Enabling the richest messaging experience within your own app at every stage of your guests journey from pre-arrival to post-stay.

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CONNECT

Seamless Communication

Guests can message you in their app or channel of their choice. 2-way instant translation in over 103 languages.

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Guest App Key Features

Social sign in

Simplify and improve the guest experience by allowing guests to login with their Apple, Google, or Microsoft login etc

Mobile Check-in

Prior to arrival, send your guests a secure link to complete the check-in process on web or mobile app. All check-in requests are consolidated into one screen.

Mobile Key

Enable your guests to use their smartphone as a digital room key and experience a truly contactless check-in.

Mobile Check-out

Guests can seamlessly check-out following their stay without any need to visit the front desk. Guests can check their folio, billing information and confirm payment using their authorised card.

Messaging

Enabling the richest messaging experience within your own app so guests can receive carousels, links, files and much more.

Digital Itineraries

Provide guests a real time view of their requests and the status through rich digital itinerary, stay in control by deciding what is guest visible and what isn't. No need to spend labour delivering and re-delivering paper confirmations.

Integrations

Easy integration with your PMS

HAPI can easily connect with your PMS including Opera, Mews, Webrezpro, Infor, Logus, Epitome and many more.

So you can see all your guest data in one place.

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Great platform that integrates multiple systems, and is very user friendly. Able to engage with guests easily and keeps everything clear and concise - guests really appreciate the almost immediate response time - Great support from the Alliants team whenever required - Lots of future opportunity to further enhance the guest experience with things like Mobile Key, and chat options including WeChat.

Stephanie W.

Front of House Manager

Nobu Hotels