Alliants Experience Platform.
Seamless. Personal. Powerful.
See below what Loews Hotels subscribes to
Core Platform
Contactless
Concierge
Payments
Guest App
Core Platform
Alliants Core Platform connects every Alliants module to all third-party critical systems (e.g., PMS, Spa, F&B reservations) into a unified UI experience and unified guest profiles with built-in deduplication, giving every department the same complete view of every guest and their operations.
Single view of every guest across all channels and properties.
Simplified deduplication of guest profiles across systems.
Bidirectional integrations with a unified UI to keep in sync without manual work.
Recognised across every property and channel without repeating your preferences.
One profile stores your history and records so you are properly recognised.
Control over your personal data and how it is shared.
Core Platform
Alliants Core Platform connects every Alliants module to all third-party critical systems (e.g., PMS, Spa, F&B reservations) into a unified UI experience and unified guest profiles with built-in deduplication, giving every department the same complete view of every guest and their operations.
Single view of every guest across all channels and properties.
Simplified deduplication of guest profiles across systems.
Bidirectional integrations with a unified UI to keep in sync without manual work.
Recognised across every property and channel without repeating your preferences.
One profile stores your history and records so you are properly recognised.
Control over your personal data and how it is shared.
Contactless
Allow guests to skip the front desk on arrival and departure with contactless check-in & check-out. Seamlessly capture arrival / departure times and signatures pre-stay and deliver “room ready” notifications directly to guests to expedite the arrival process.
Allow guests to check their folio in real-time, and confirm payment throughout their stay. Supports multi-currency.
Direct PMS integration to update ETA, Credit Cards and comments automatically.
Expedite the arrival process by automatic room assignment and check in.
Enable web and app check in to reduce workload for the front desk teams.
Manage guests on your booking seamlessly within the booking experience.
Automatic room ready notification when the room is checked in.
See in real time your folio and charges and settle charges at check out.
Contactless
Allow guests to skip the front desk on arrival and departure with contactless check-in & check-out. Seamlessly capture arrival / departure times and signatures pre-stay and deliver “room ready” notifications directly to guests to expedite the arrival process.
Allow guests to check their folio in real-time, and confirm payment throughout their stay. Supports multi-currency.
Direct PMS integration to update ETA, Credit Cards and comments automatically.
Expedite the arrival process by automatic room assignment and check in.
Enable web and app check in to reduce workload for the front desk teams.
Manage guests on your booking seamlessly within the booking experience.
Automatic room ready notification when the room is checked in.
See in real time your folio and charges and settle charges at check out.
Concierge
Alliants Concierge unifies guest profiles, digital itineraries, and content management into a single view, so hotel staff can personalise recommendations and increase total guest spend per visit.
Create and share guest itineraries in under 60 seconds.
One view of every guest's history, preferences, and spend across all properties.
Target highly relevant upsell offers based on guest profile context and history.
Interactive digital itineraries update in real time, no printed versions needed.
Relevant dining, spa, and activity recommendations based on your profile history and preferences.
Returning guests are recognised across sister properties automatically.
Concierge
Alliants Concierge unifies guest profiles, digital itineraries, and content management into a single view, so hotel staff can personalise recommendations and increase total guest spend per visit.
Create and share guest itineraries in under 60 seconds.
One view of every guest's history, preferences, and spend across all properties.
Target highly relevant upsell offers based on guest profile context and history.
Interactive digital itineraries update in real time, no printed versions needed.
Relevant dining, spa, and activity recommendations based on your profile history and preferences.
Returning guests are recognised across sister properties automatically.
Payments
Alliants Payments tokenises guest card data at PCI Level 1 before it reaches hotel systems, connecting to providers like Adyen, Shift4, and FreedomPay through a single integration point.
PCI Level 1 tokenisation reduces audit scope and compliance costs.
One integration connects to multiple payment providers across regions.
Automated reconciliation matches settlements to PMS folios without manual work.
Card details are tokenised and protected; the hotel never stores raw numbers.
Pay by card, mobile wallet, or contactless at every touchpoint during your stay.
Faster transactions with pre-authorised payments already on file.
Payments
Alliants Payments tokenises guest card data at PCI Level 1 before it reaches hotel systems, connecting to providers like Adyen, Shift4, and FreedomPay through a single integration point.
PCI Level 1 tokenisation reduces audit scope and compliance costs.
One integration connects to multiple payment providers across regions.
Automated reconciliation matches settlements to PMS folios without manual work.
Card details are tokenised and protected; the hotel never stores raw numbers.
Pay by card, mobile wallet, or contactless at every touchpoint during your stay.
Faster transactions with pre-authorised payments already on file.
Guest App
Alliants Guest App is a fully white-labelled, browser-based hub giving guests access to messaging, check-in, service requests, and personalised offers, no native app download required, but is still an option for ultimate flexibility.
Full control over branding, colours, fonts, logos, and layout on every screen.
Contextual offers surface at the right moment to increase ancillary revenue.
Browser-first access removes the download barrier that limits guest adoption.
Access the hotel's digital experience instantly via a web link, no download required.
Browse dining, spa, and activity offers tailored to your stay and preferences.
Message staff directly in your language from within the branded app.
Guest App
Alliants Guest App is a fully white-labelled, browser-based hub giving guests access to messaging, check-in, service requests, and personalised offers, no native app download required, but is still an option for ultimate flexibility.
Full control over branding, colours, fonts, logos, and layout on every screen.
Contextual offers surface at the right moment to increase ancillary revenue.
Browser-first access removes the download barrier that limits guest adoption.
Access the hotel's digital experience instantly via a web link, no download required.
Browse dining, spa, and activity offers tailored to your stay and preferences.
Message staff directly in your language from within the branded app.
Download the mobile Alliants Staff App.
Unlock the full potential of AXP without needing to be at your desk. Scan the QR code to download the AXP mobile app so you can stay connected with your guests on the go.
Get in touch with your customer success team.
Fill out the form below if you have any needs or questions about how to maximize your use of the Alliants Experience Platform. Our customer success team will reach out to you soon to get connected.
