Press Release


March 20, 2024


Tristan Gadsby

Redefining Guest Experiences: Alliants' Contactless Check-In Feature

The hospitality landscape is in constant flux, with guest expectations reaching unprecedented heights. At Alliants, we recognize the imperative for hotels to adapt to these shifts. That's why we've developed the Guest Experience Platform (GXP), aimed at revolutionizing the guest-hotel interaction. While our platform boasts numerous innovative features, none stand out quite like our contactless check-in—a game-changer promising unmatched convenience and efficiency for both guests and staff.

Streamlining Arrival with Contactless Check-In

Imagine arriving at your hotel after a long journey and being able to seamlessly check-in using your smartphone, without having to wait in line at the front desk. With our contactless check-in, guests can expedite their arrival and departure experiences seamlessly. By capturing arrival and departure times and signatures pre-stay, we ensure a smooth transition for guests while equipping hotel staff with essential information to enhance service delivery.

One of the most significant benefits of our contactless check-in feature is the ability to deliver "room ready" notifications directly to guests, eliminating the need for manual confirmation. Guests receive a notification as soon as their room is ready, allowing them to proceed directly to their accommodations upon arrival. This not only streamlines the check-in process but also enhances the overall guest experience, setting the tone for a memorable stay.

Seamless Booking Management for Guests

Our platform empowers guests to effortlessly manage their bookings via the app or website, putting control at their fingertips. From real-time folio checking to confirming payments throughout their stay, guests enjoy unparalleled visibility and convenience at every stage. With support for multi-currency transactions, we ensure a hassle-free experience for guests worldwide, enhancing inclusivity and accessibility.

Simplified Operations for Hotel Staff

For hotel staff, our contactless check-in feature offers a myriad of benefits, simplifying operations and enhancing efficiency. By integrating directly with Property Management Systems (PMS), we automate essential tasks such as updating ETA, credit cards, and comments, minimizing manual effort and reducing the risk of errors. Automatic room assignment and check-in further expedite the arrival process, allowing staff to focus on delivering exceptional service rather than administrative tasks.

Enhanced Security Measures for Guest’s Peace of Mind

In today's world, nothing is more important than security, and we understand the peace of mind it provides to our guests. With our contactless check-in feature, we make sure to prioritize guest safety by minimizing physical interactions and paper exchanges, reducing the risk of any potential exposure to viruses or other contaminants.

Our platform aligns with evolving health and safety standards, and our secure encryption protocols ensure that all guest data remains protected throughout the check-in process, keeping sensitive information safe from any unauthorized access. With our enhanced security measures seamlessly integrated into our platform, guests can rest assured that their safety and privacy are our top priorities.

Beyond the Front Desk

The advantages of our platform extend beyond the front desk, with web and app check-in capabilities reducing the workload for staff and boosting productivity. By enabling guests to complete check-in formalities remotely, we alleviate congestion in reception areas, improving flow and reducing wait times. This not only enhances operational efficiency but also contributes to a safer and more hygienic environment, aligning with evolving health and safety standards.

Driving Innovation in Hospitality with Personalized Experiences

Our contactless check-in feature enables hotels to deliver tailored experiences that resonate with guests. From personalized greetings to customized recommendations, our platform leverages data insights to anticipate and exceed guest expectations, fostering loyalty and advocacy. By prioritizing the guest experience, we empower hotels to differentiate themselves in a competitive market landscape.

At Alliants, we're dedicated to driving innovation and excellence in hospitality. Our contactless check-in feature is just one example of how we're transforming guest experiences and empowering hotels to thrive in a rapidly evolving industry. By harnessing technology, industry knowledge, and expertise, we're shaping the future of hospitality, one guest interaction at a time.

Learn More About Alliants Experience Platform

The contactless check-in feature on our Guest Experience Platform represents a paradigm shift in how hotels interact with guests. By offering unparalleled convenience, efficiency, and safety, we're redefining the guest experience and setting new standards for excellence in hospitality. Join us on this transformative journey and unlock the full potential of your hotel with Alliants.