Alan O'Riordan shares his insights and explains how a customer reported a 94% increase in ancillary revenue as a result of digital guest engagement.
Alan O'Riordan is the VP for Sales at Alliants and spends his time helping some of the world’s most respected luxury hospitality brands deliver exceptional customer experiences. Millions of users around the globe use Alliants technology as guests of the world’s most luxurious hotels and brands. Alan has spent over 20 years in senior positions with hotel technology vendors in guest experience, PMS, Point of Sale and CRS/distribution. Alan joined Alliants from apaleo, an enterprise cloud PMS vendor where he served as co-founder.
Alan has an in-depth understanding of the hotel tech landscape to enable him to advise hoteliers on strategies to transform the guest experience.
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