Alliants Guest Experience Platform

Take your guests on a journey...

Today guests expect more than just a room. They expect an experience. An experience that is seamless across the entire guest journey.

If you are looking to enhance guest satisfaction, boost ancillary revenue and increase staff efficiency, our Guest Experience Platform can help you.

Unifying guest communications and requests, bookings, trip planning & much more.

Manage your guest communications, from pre-arrival to post-stay, on one central platform.
Guests can message you in their channel of choice including WhatsApp, FB Messenger, SMS (and many more), with 2-way instant translation in over 103+ languages.
Easy integration with many key industry CRMs, PMS and service ticketing systems.

Book a demo with Sara

Guest Experience Platform Messaging Example

"We are delighted to partner with Alliants on such a crucial initiative. With a single platform for messaging, concierge and itineraries, it allows us to deliver the exceptional experience our residents have come to expect of us".

Grosvenor House Suites, Park Lane, London

Exceed expectations...

Automatically create a real-time, interactive digital itinerary for guests. Send a schedule of reservations, activities, requests, and statuses via messaging.
Stay connected with your guests with our optional staff app when away from the desk.
Gain critical data insights about your guests booking behaviour and spending patterns to enable you to tailor your guest's experience and maximise the value of every interaction.

Optional guest app

Includes self service features

Contactless check in & check out
Online registration
Optional mobile key
Digital itinerary
Guest directory

& much more.
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Like to know more?

Prices start from $1.50 / £1.10 / €1,30 per room / month.
Pricing plans are Software as a Service (SaaS).
No upfront fees.
Capital Expenditure options are available.
A property can be up and running in as little as one week and all training and installation can be done remotely.

If you would like to learn more, please contact sara.young@hello.alliants.com, call +44 (0) 7825 148402 or fill in our contact form. I'll be happy to help and advise.

About Sara‍

I have worked in hospitality for the last 10 years for brands Chewton Glen, Cunard, and more recently The Spa at South Lodge where I was the Spa Director.

As part of the spa team, we won several awards including Best Spa 2019 and Best Spa for Sustainability 2020.

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