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Screenshot of Alliants Messaging App


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Android SDK
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Google RCS
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Message Bird icon
Message Bird
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Web Messenger
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Product: Alliants messaging

Power of conversation

Social media and messaging apps are transforming the way we use travel services. They are starting to dominate as the preferred way to interact, and where consumers go, businesses must follow.

Powering hotels in 46 countries globally, our single multi-language interface allows your guests to converse with you in the app of their choice including WeChat, WhatsApp, FB Messenger, LINE, SMS, in your app, web and many more.

Main features

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Message your guest in the app of their choice
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2-way instant translation in over 100 languages
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Integrations with HotSOS, Oracle for Hospitality, SalesForce, Knowcross and HAPI
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Single easy to use dashboard and smart templates
Four Seasons logo Jumeirah logoMollies logoExclusive Resorts logo


Easy integration with your PMS

Guests want to request restaurant reservations, spa bookings, even extra towels and have those requests seamlessly routed to the right departments. HAPI can easily connect with your PMS including Opera, Mews, Webrezpro, Infor, Logus,  Epitome and many more.

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Messaging examples to make guest life easier

A phone with an example of pre-arrival message

The recommended approach before a guest arrives to a property is to send a message a few days before arrival to offer further assistance with booking experience or capturing the estimated time of arrival.

A phone with an example of a message with limo driver details

Finding a driver is always quite an effort when arriving at an airport. Messaging is a great way to provide the driver’s details up front to the guest so the guest knows who they should contact upon arrival.

A phone with an example of housekeeping message

How many times have you accidentally left on a Do Not Disturb sign? By using a proactive message you can avoid the disappointment of a guest returning to their room or residence after a long day and needing to call for service.

A phone with an example of a message informing that the room is ready

Avoid the need for guests to keep coming back to the desk to see if their room is ready by simply popping a note to them once it’s done!

It's time to put your guests first.
Empower your staff to constantly deliver extraordinary experiences your guests expect.
Book a demo
We have an extensive global experience in luxury hospitality and understand how the right technology can supercharge operations. We know how to deploy that technology quickly, train your staff effectively, and work with you to ensure adoption and a swift ROI.