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HOTEL GUEST MESSAGING software

The must-have tool for the modern hotelier

Alliants’ Experience Platform will help you proactively engage with your guests at every stage of their journey; from pre-arrival to post-stay. Data insights can help to maximise your guests’ expenditure and drive real increases in customer satisfaction.

Alliants Experience Platform lets you:
Connect with guests on all the top social media channels and seamlessly manage conversations within your hotel.
Improve service levels by automating time consuming key tasks like package scanning.
Empower your staff to communicate with guests anytime, anywhere and on any device.

Main features

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Message your guest in the app of their choice
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2-way instant translation in over 100 languages
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No setup fees. No onboarding costs. No long term contract
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Single easy to use dashboard and smart templates

We can have your property up and running in less than 2 days.

All training and installation can be done remotely.

Like to know more? Please email hello@alliants.com or book a meeting on the link below and we'll set up a call to help you ASAP.

Key features

Connect with GUESTS

Proactively communicate to
guests throughout their stay.
Reach out to guests with both individual & mass communication announcements.

EMPOWER YOUR STAFF

Access guests’ requests from any device and help remove the need for visits to the front desk.
Manage multiple guest requests and easily move them around your departments.
Streamline deliveries/collections within your hotel.

CREATE UNIQUE EXPERIENCES

Use data to tailor your guests’ experience and service.
Integrate suppliers and vendors and gain insights into guests preferences.
Integration logos: Cendyn, Knowcross, Salesforce, Hapi, Infor, Oracle, HotSOS

Integrations

Easy integration with your PMS

HAPI can easily connect with your PMS including Opera, Mews, Webrezpro, Infor, Logus, Epitome and many more.

  • Excludes 3rd party messaging costs incurred (e.g. SMS fees)
  • WhatsApp available at an additional charge per property
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