Our Experience Platform unifies guest communications and guest requests, bookings, and trip planning to deliver exceptional customer experiences.
Using your own branded app, you can engage with your guests at every stage of their journey from pre-arrival to post-stay.
& much more!
And increase staff efficiency and guest satisfaction...
If you would like to understand more, please contact firstname.lastname@example.org , call +44 (0) 7715 204 748 or fill in our contact form.
We’ll be happy to help and advise.
Simplify and improve the guest experience by allowing guests to login with their Apple, Google, Facebook, Microsoft or email login etc
Prior to arrival, send your guests a secure link to complete the check-in process on web or mobile app. All check-in requests are consolidated into one screen.
Guests can seamlessly check-out following their stay without any need to visit the front desk. Guests can check their folio, billing information and confirm payment using their authorised card.
Share with guests a real time view of their requests and the status through a web enabled itinerary & stay in control by deciding what is guest visible and what isn't. No need to spend labour delivering and re-delivering paper confirmations.
Inspire your guests with a digital guest directory. Place brand wide offers on the home page for maximum exposure. Feature a particular property, restaurant etc. Add links to your loyalty program, maps, contact details and social media.
Enable your guests to use their smartphone as a digital room key and experience a truly contactless check-in. Available as an additional module for Guest App only.
Great platform that integrates multiple systems, and is very user friendly. Able to engage with guests easily and keeps everything clear and concise - guests really appreciate the almost immediate response time - Great support from the Alliants team whenever required - Lots of future opportunity to further enhance the guest experience with things like Mobile Key, and chat options including WeChat.