Alliants Experience Platform puts guests in control from the palm of their hand, providing a seamless and contactless guest experience.
Our solution unifies guest communications, recognition, bookings, requests and self-service.
If you would like to understand more, please contact email@example.com or fill in our contact form. We’ll be happy to help and advise.
Help deliver a safe guest journey by enabling guests to complete an online registration card prior to arrival. Guests can also use their smartphone as a digital room key and experience a truly contactless check in.
Easily outbound message with guests across all the key channels, including, WhatsApp, SMS, Facebook Messenger, WeChat, LINE (and many more). Enable quick responses with our quick reply templates and chatbot to increase service levels.
Connect all of your vendors in one place for easy reference. See which vendors are open now and in the future, from wherever you are in the world.
Share with guests a real time view of their requests and the status through a web enabled itinerary & stay in control by deciding what is guest visible and what isn't. No need to spend labour delivering and re-delivering paper confirmations.
Gain critical data insights about your guests booking behaviour and spending patterns. This will give your team a better understanding of your guest and be able to personalise offers and recommendations.
Build workflows for common tasks or actions. For example, automatically send confirmation of bookings and charges to a vendor at the end of the day to ensure invoice reconciliation becomes less laborious. Also use workflows to trigger package deliveries after a guest checks in and have it sent via the service order system of your property.
Great platform that integrates multiple systems, and is very user friendly. Able to engage with guests easily and keeps everything clear and concise - guests really appreciate the almost immediate response time - Great support from the Alliants team whenever required - Lots of future opportunity to further enhance the guest experience with things like Mobile Key, and chat options including WeChat.