Enabling Exceptional
Experiences

Through the use of expert industry knowledge and technology, we transform our clients' entire digital guest journey to deliver exceptional experiences.

It always starts with a conversation...

The only platform combining messaging with concierge to deliver exceptional guest experiences.

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our clients

You're in great company.

TAKE YOUR GUESTS ON A JOURNEY

Alliants Experience Platform

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional guest experiences.

Guest Messaging
Why alliants?

Don’t just take our word for it,
see our numbers too.

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200+ hotels

that trust us

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13 years

delivering transformational guest experiences

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94% ↑

increase in ancillary revenue

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11% ↑

increase in guest satisfaction

THE TOOL OF THE FUTURE

A must-have for a modern hotelier

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Simple

Intuitive and easy to use. Remote training, 24/7 support & online resource centre available.

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Seamless

Contactless omni-channel, multi-guest communication. Any device, anywhere.

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Secure

Sensitive data such as credit card data, PII or ID images are automatically removed.

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Scalable

From a single property to regional, brand & global level, our cloud-based platform is fully scalable.

Take your guests on a journey

Deliver exceptional customer experiences with the Alliants Guest Experience platform

Enabling exceptional customer experiences...

Today guests expect more than just a room. They expect an experience. An experience that is seamless across the entire guest journey.

Our guest experience platform puts guests in control from the palm of their hand, providing a seamless and contactless guest experience in their channel of choice with 2-way instant translation in over 100 languages.

Our solution unifies guest communications, recognition, bookings, requests, trip planning and self-service in one secure platform.

Scalable, Secure & Supported key features

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Cloud based

Our platform is cloud based and built for scale supporting regional, brand and global levels.

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Supported

Online knowledge base, online learning management system, video training and in app guided tours are just some of the features to ensure your team understand how to best use the platform along with our dedicated support team who are there just in case.

Encrypted and Penetration Tested

All communications are encrypted via industry standard HTTPS/TLS (TLS 1.2 or higher) over public networks. This ensures that all traffic between you and Alliants is secure during transit. Service Data is encrypted at rest in AWS using AES-256 key encryption.

Sensitive Data Identification and Removal

Automatically detect when images of credit cards, passports, IDs or credit card numbers are typed in by customers and users, the offending messages are then destroyed from the database to avoid retaining sensitive data.

Customisable Data Retention

You control your data and how long it is retained within the platform. Our architecture allows you several controls on the retention of independent item to provide you with the most flexibility while remaining secure.

Fine Grained User Permissions

Manage user permissions ensuring staff members can only access and change what they need to. Ensuring a seamless operation.

Contact us

Arrange us a call

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200+ hotels

that trust us

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13 years

delivering transformational guest experiences

palette

94% ↑

increase in ancillary revenue

palette

11% ↑

increase in guest satisfaction

Our memberships

Check out what we're a part of.